Product Analyst

Product Analyst
Salary – Up to £60,000
Location – London Hybrid 1-2 days a week

We’re looking for a proactive Product Analyst to join a high-growth FinTech, one of the leading providers in their industry. The role will focus on driving data-led improvements across the digital customer journey, boosting commercial performance, enhancing user experience and delivering measurable impact in line with business goals.

You’ll have a passion for continuous improvement, overseeing research, analysis and user-centred insights to ensure the business stays on track and achieves its objectives.

Responsibilities:

• Ensure business decisions are guided by a deep understanding of customer needs, challenges and expectations, with the goal of delivering exceptional customer experiences and outcomes.
• Identify and implement experience and product optimisations that support strategic goals and enhance commercial performance.
• Lead optimisation projects such as A/B tests, journey reviews and landing page changes.
• Use analytics, KPIs and customer feedback to identify and fix conversion issues.
• Set up clear ways to measure results and share findings with senior leaders.
• Ensure all optimisation plans are aligned with UX best practices, brand guidelines and regulatory requirements.

Requirements:

• At least 2-3+ years experience working in optimisation or CRO positions in a customer-facing environment.
• Confident with web analytics platforms and monitoring tools.
• Good understanding of UX, customer behaviour and digital funnels, with the ability to turn data into clear actions.
• Experience in managing stakeholders.
• Clear communicator.

Benefits:

• Annual bonus
• Contributory pension
• 25 days annual leave
• Flexible benefits programme

If you are a skilled Optimisation Manager with experience delivering value to high-growth organisations and driving improvements across the digital customer journey, we want to hear from you.

**Due to the high volume of applications, not all applicants will receive feedback