Technical Trainer SaaS

Location: London Hybrid

Salary: up to £65,000

 

We are currently partnered with a rapidly scaling B2B SaaS company, who are on a mission to improve the way organisations deliver software, helping them to maximise performance and reach their highest potential. They are looking for a Technical Trainer to join their growing Product team.

 

Key Responsibilities

  • Develop and deliver customised training programmes for B2B clients, aligning with their roles and organisational goals.
  • Manage pre and post-training activities, ensuring smooth onboarding and user adoption.
  • Conduct in-person and virtual training sessions for developers, team leads, and executives.
  • Train internal champions within client organisations to drive product adoption.
  • Maintain a library of training materials, including guides, modules, and video tutorials.
  • Work closely with internal teams to ensure training content reflects product updates and customer needs.
  • Monitor user engagement and refine training approaches to improve adoption and retention.

 

Required Experience

  • Background in Software Engineering with a strong understanding of the software development life cycle (SDLC).
  • Proven experience as a technical trainer in a SaaS environment, ideally within B2B enterprises.
  • Strong communication skills, with the ability to train both technical and non-technical audiences.
  • Familiarity with digital training platforms and virtual delivery tools.
  • Strong project management skills, able to handle multiple training initiatives.
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