Technical Trainer SaaS
Location: London Hybrid
Salary: up to £65,000
We are currently partnered with a rapidly scaling B2B SaaS company, who are on a mission to improve the way organisations deliver software, helping them to maximise performance and reach their highest potential. They are looking for a Technical Trainer to join their growing Product team.
Key Responsibilities
- Develop and deliver customised training programmes for B2B clients, aligning with their roles and organisational goals.
- Manage pre and post-training activities, ensuring smooth onboarding and user adoption.
- Conduct in-person and virtual training sessions for developers, team leads, and executives.
- Train internal champions within client organisations to drive product adoption.
- Maintain a library of training materials, including guides, modules, and video tutorials.
- Work closely with internal teams to ensure training content reflects product updates and customer needs.
- Monitor user engagement and refine training approaches to improve adoption and retention.
Required Experience
- Background in Software Engineering with a strong understanding of the software development life cycle (SDLC).
- Proven experience as a technical trainer in a SaaS environment, ideally within B2B enterprises.
- Strong communication skills, with the ability to train both technical and non-technical audiences.
- Familiarity with digital training platforms and virtual delivery tools.
- Strong project management skills, able to handle multiple training initiatives.
Apply